For the local business owner, connecting with your customer has never been more crucial.
Why do I make that statement?
Because today’s consumers have SO MANY options in HOW they connect with you. It’s up to you to
- Stay in contact
- Make it super easy for them to connect
- Respond. Respond. Respond
If you ignore #3 you are already on a slippery slope to losing your customers (or potential customers) to your competition.
An article featured in Manta a few years ago addressed this issue. Here’s a great quote from the article:
Back in 2014, I wrote, “Social media reigns as the top internet activity in which Americans spend an average of 37 minutes per day on social media – higher than any other major internet activity, including email.”
In just half a decade’s time, Americans have tripled the amount of time they spend on social media to 116 minutes per day – nearly all of it on mobile devices.
Overall time spent on mobile devices in some fashion or another has also increased, to an incredible 3 hours, 35 minutes each day! People have never been more connected, and they’ve never had more options about how they choose to connect.
Our Cash Flowing 2 You Online Reputation Management System removes the task of customer connections off your plate. The customer feedback system is all done-for-you. Contact us today.
Want to chat? We’re here. 918-884-7332
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