Attention Business Owner
When it comes to customers, where are you investing the most of your time, attention, and dollars? This is a powerful question for every business owner to ask – and answer.
Check out these statistics:
- Acquiring a new customer can cost five times more than retaining an existing customer.
- Increasing customer retention by 5% increases profits 25-95%.
- The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%.*
Focus on Existing Customers
There are many opportunities to focus more on existing customers, rather than chasing down new ones. By automating the process of monitoring customer feedback, monitoring online reviews, and staying in close touch with your current customer base you can make great headway.
- Remind customers of upcoming events and seasonal tips.
- Maintain a professional appearance all the way to the inbox and beyond.
- Take advantage of opportunities to reach out to clients you have not talked to in years.
- Get more referrals sent your way. *
*https://www.outboundengine.com/blog/customer-retention-marketing-vs-customer-acquisition-marketing/
Cash Flowing 2 You Reputation Management Agency offers a done-for-you system that covers each facet listed above, and SO MUCH MORE.
We take the load off your plate. Our system ensures you will have a healthy, relationship with ALL your customers.
Details HERE:
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