Business Owner! Are you replying to the reviews that are coming in to your company?
If not, why not?
If not, you could very well be leaving money on the table.
Did you know that consumers spend up to 49% more money at businesses that reply to reviews?
WHAT?
Yep. You read that right. So, if you think you “don’t have time” to reply to reviews, look at the revenue you could be missing out on.
A few more statistics:
- 75% of businesses don’t respond to any of their reviews
- Businesses that don’t reply to any reviews earn 9% less revenue than average
- Businesses that reply to more than 25% of their reviews earn 35% more revenue than average.
It just makes “cents” to make it a rule to reply to your incoming reviews.
It’s important for businesses to claim their listings on review sites, but that’s just a first step. Statistics prove that it’s also important for businesses to engage with customers on those review sites.
Why? Because people are weary of being reduced to a non-entity. They want to know they’re being heard.
Businesses that are more active in responding to customer reviews, on average, make more money.
If you want to take better care of your online reviews, and increase the number of reviews coming in, we can help. Our done-for-you system frees you up to run your business. Contact Cash Flowing 2 You today!
DON’T MISS THIS
I love to share my favorite business-building opportunities with my readers. Check these out.
- If you need Top-Ranked and Highly-Searched keyword phrases for your business, then you have to check out this AWESOME new keyword software- CLICK HERE
- Use EmailDyno to explode reader engagement… And QUADRUPLE your click through rates. Click HERE