Picture this. A hard-working, small-business owner with high integrity and deep love for his business – but his Google ranking hovers down around 2.8! Yikes. Silent Customer Thief This is an actual situation that we happened to come across a few days ago. Who knows how much business this owner has lost as his Google listing is passed over. No wonder we call it the “silent customer thief.” This business…
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Gain a Customer? Retain a Customer? We Help You Do Both!
Attention Business Owner When it comes to customers, where are you investing the most of your time, attention, and dollars? This is a powerful question for every business owner to ask – and answer. Check out these statistics: Acquiring a new customer can cost five times more than retaining an existing customer. Increasing customer retention by 5% increases profits 25-95%. The success rate of selling to a customer you already…